This memory stick (thumb drive, flash drive) had snapped internally and obviously had a bath at some point. I still managed to get all the data off.
A new client called me in because they had adverts on their search page and pop-ups, and their home page was set to searchgol.com. These browser hijacks or search hijacks aren’t just annoying, the can lead you to other websites that install more rubbish on your system, and the certainly track your internet searches and browsing history and habits.
I have had lots of this type of thing lately and usually it’s fairly easy for me to remove these search hijacks, but it was the first time I had seen SearchGol. I removed everything as usual, but each time I restarted Chrome searchgol came back. Internet explorer was ok, but even unistalling Chrome and reinstalling wouldn’t stop the searchgol redirect from coming back.
[EDIT: I subsequently suspect that Search Protect was being used to prevent the user (and me) from changing the search provider too. Search Protect can also be difficult to remove]
I tried all the tools and instructions I could find when searching for a solution on Google, but none of them worked. It had taken much longer than the time I estimated, but I was determined not to give up. I slept on it, and had an idea. The next evening I tried it and it worked, searchgol was gone!
I’m usually good at finding a solution on Google, but none of the solutions I tried had worked. Sometimes, I have to rely on my own brain to solve a problem.
If you have ads showing on your search engine (or search page) then you might have a browser hijack or search hijack. Contact me and I will arrange an appointment to remove it either in person, or by remote login to your computer.